Healthcare Global, a magazine dedicated to providing healthcare information to industry leaders, recently published an article discussing nine ways that basic communication errors can lead to patient safety problems. Importantly, though, the article also provides how to solve these basic issues, thus preventing bad outcomes, including hospital negligence.
1. Patient test results can be delayed getting to the right doctor
According to the article, the Joint Commission has identified “delays in the communication of critical test results as a major problem for patient safety.” These problems also lead to longer hospital stays, higher hospital bills, and lawsuits. The solution to this problem, according to the article, is to enable text alerts or to have critical results flagged in to the electronic medical record system. While these may seem like obvious options that should already exist in most hospitals (especially the flagging), they unfortunately do not.